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A Changed MapleStory

Information

As a follow up to the MapleStory customer conference which took place last weekend and a precursor to the test server patch which will be released tomorrow, MapleStory’s director Kang Won-ki has released a letter to players titled ‘We will repay you with a changed MapleStory.’ 

Hello, this is MapleStory’s general director, Kang Won-ki.

To all of the customer representatives that attended the conference and all of the customers who watched the video from home, we sincerely thank you. We will do our best to ensure that the voices you shared were not in vain by carefully reviewing and reflecting on the valuable opinions you gave us.

Also, we apologize to any customers who felt discomfort from some inconsiderate vocabulary and expressions used during the conference. They were expressions due to the tense emotions and unfamiliar environment. We ask for your understanding.

We are currently reviewing the questions which were provided in writing during the conference. We will quickly organize the responses from the development team and we will provide a notice on the homepage together with our improvement plan, which was promised at the conference. In addition, the changes we promised for April can be confirmed in the April 15 test server update release notes.

Among the various methods that MapleStory is considering in order to strengthen our communication with customers, we are currently preparing the specific operation plan of the customer advisory group and the reorganization of the discussion board, and other additional measures will be organized and shared soon.

“Maple is in pain.” When we heard these words from a customer representative, our hearts truly ached. MapleStory goes beyond a simple game to some customers, and has become an important part of their precious memories. We are very sorry that we have left scars on customers’ memories due to our poor operation, and our hearts are broken. Our mistakes are big. So now we will change.

We will do our very best to make MapleStory joyful now, not just joyful memories for our customers. We ask for your concerns and reprimands so that MapleStory can have a more healthy service going forward.

Thank you.

Categories: KMS
  1. Anonymous
    April 13, 2021 at 11:55 pm

    first

  2. Anonymous
    April 13, 2021 at 11:59 pm

    Thank you max young blood for the maple update

    • Anonymous
      April 14, 2021 at 5:14 pm

      Maple is coming from a fun game to chill to a hardcore and hard to get every thing. Literally in pain, playing maple for fun not for gain

  3. Anonymous
    April 14, 2021 at 12:03 am

    i just signed up for league of legends using the referral link posted on your bio page. thanks for the free essence!

  4. me
    April 14, 2021 at 1:14 am

    ty max kun

  5. Anonymous
    April 14, 2021 at 2:50 am

    “‘Maple is in pain.’ “When we heard these words from a customer representative, our hearts truly ached.”

    Lmao suck my ass Wonki. What’s really causing you a heartache is the near 30% drop in stock price ever since this fiasco started: https://www.marketwatch.com/investing/stock/041140?countrycode=kr

    Players have been generally unhappy about the state of the game for years and yet you ignored them. You’re only trying to show care in order to keep the shareholders happy.

    I left this game for good early last year and never looked back. Those of you still clinging onto Maple…your devotion to the game is better given to other games. No online game is perfect, for sure, but the care that devs of many other games show to the players is leagues better than what Maple has given. Get out of the murky pond festering with complacency that is Maple and go explore the sea.

    • Anonymous
      April 14, 2021 at 3:29 pm

      Have any suggestions? I’ve tried several other MMOs but they’ve never given me the same kind of high that MapleStory has.

      FFXIV updates too infrequently for me to want to pay monthly. Also filled with too many elitists if you want to participate in new content.
      WoW / Guild Wars got stale after a while.
      Warframe drops off after you’ve reached endgame, making you wait months before new content arrives.

      • Anonymous
        April 14, 2021 at 9:21 pm

        FFXIV doesn’t have elitists, it has the opposite problem. People will get at you for even telling someone they have more than 3 buttons at level cap. It’s honestly fucking awful. The game is also getting worse (5.7k hours) but that’s a really long rant. If you want a continuous MMO to play, honestly just play Maple without spending your money.

        • innocent bystander
          April 15, 2021 at 12:46 pm

          You haven’t gotten into FFXIV “endgame” if you actually believe there are no elitists
          Ultimates, Savages, all raiding stuff still have a very serious gatekeeping problem where you will not get invited to parties if you don’t have an almost perfect parse logs, you are expected to dominate all the mechanics perfectly without never having tried the content to begin with and a simple small mistake is enough to get you blacklisted, even though you’re just experiencing it for the first time, you may find it hard to find parties without a huge successful entry count for said content too
          “But parsing is against the ToS”
          That never stopped people from using it, and for as long it exists, it never will

      • Anonymous
        April 15, 2021 at 4:34 pm

        You could try bdo.

      • Anonymous
        April 19, 2021 at 9:27 am

        Elder Scrolls Online is a great MMO

  6. Alvins Sister
    April 14, 2021 at 11:55 am

    Alvin eat a card

  7. Anonymous
    April 14, 2021 at 4:48 pm

    “So now we will change”

    only cause you got caught fking us over. bye bye maple

  8. fuck the ccp discord
    April 14, 2021 at 7:58 pm

    Sunny is gay

  9. Anonymous
    April 14, 2021 at 10:01 pm

    Kang Won-ki get out

  10. Anonymous
    April 14, 2021 at 10:09 pm

    Good

  11. Anonymous
    April 14, 2021 at 10:17 pm

    More like “Maple is pain”, some shit is weird

  12. Anonymous
    April 19, 2021 at 9:27 am

    Elder Scrolls Online is a great MMO

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