Archive
Apology for Not Meeting Customer Expectations with the Cube Rate Reveal & Customer Conference Written Inquiry Answers

Two new notices today. The first is the Apology for Not Meeting Customer Expectations with the Cube Rate Reveal, which is a message from Director Won-ki about how they didn’t release sufficient information and the compensation plan they have prepared with the user advisory group.
The second is the Customer Conference Written Inquiry Answers which is an update to the Suggestions Notice Board from before, talking about their thoughts on 275 new questions.
KMS ver. 1.2.347 – MapleStory’s 18th Anniversary: Blooming Forest!

MapleStory is turning 18 years old! The 18th anniversary event’s theme is the Blooming Forest! In addition to the event, this patch contains a ton of improvements and bug fixes, some of which were mentioned in the customer conference a couple of weeks ago.
Customer Conference Suggestions Notice Board

A new page has been added to the MapleStory homepage, the Customer Conference Suggestions Notice Board. This page summarizes the planned improvements that were mentioned at the conference! There is also another tab for the written inquiries which were provided, but it is not available yet. When they update the page, I will probably make another post or something. It looks like they’re gonna use this page to track the improvements they promised and their status.
KMST ver. 1.2.119 – Improvements & Bug Fixes

A new test server patch has been released, and this one is huge. It has so many different improvements, bug fixes, and QoL updates, a lot of which were mentioned during the Customer Conference last week.
MapleStory Customer Conference Summary

The MapleStory Customer Conference finally took place yesterday in Seoul! It was an 8 hour event where 4 members of the MapleStory team discussed various parts of MapleStory with 10 invited players. Although I didn’t watch it all live (since it was 1AM~9AM my time lol), I was surprised at how candid they were about some issues and they actually did promise a lot. Some of the players did not let up either which was pretty funny.
Obviously, I will not be translating the entire 8 hours from start to finish, but they actually provide background information and reasoning for some of their questions which was interesting. I think there are some users on the MapleStory subreddit who did more thorough translations if you guys are interested in that. Mine’s going to be a sort of SparkNotes version of the conference!
Of course, I could have missed certain information or misinterpreted it as this was a long event with a loooooot of talking, so please let me know if you see any mistakes.